Reference

Our Terms and Legal Commitments to You

dpboss2 operates under a defined legal framework that sets out your rights, our obligations, and the conditions under which you may access the platform where local law permits.

Jurisdiction-aware accessClear account termsData rights coveredDispute process explainedIndia-applicable policy
dpboss2 Our Terms and Legal Commitments to You
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about these terms, wish to exercise a legal right, or need to raise a compliance concern, our support team handles policy…

Email — Legal Queries Send your legal or policy question to our dedicated address.
Live Chat — Policy Questions Open the chat window from within your account dashboard.
Written Notice — Formal Disputes For formal dispute notices or data-right requests, submit a written statement through the account…
HOW WE HANDLE POLICY

Data, Security and Account Rights at dpboss2

We handle account data, cookies and security with specific practices rather than generic promises.

Data Collection Scope

We collect only what is necessary to operate your account: identity details for verification, transaction records linked to UPI, Paytm or PhonePe, and session logs. We do not sell your data to third parties.

Cookie Practice

We use functional cookies to keep your session active and analytics cookies to understand which sections of the platform you use most. You can adjust cookie preferences from the settings panel in your account.

Account Security Measures

Each account is protected by password hashing, session tokens that expire after inactivity, and optional two-factor verification. We alert you by email whenever a new device logs into your account.

Data Retention Schedule

Transaction records are retained for seven years in line with standard financial recordkeeping requirements. Account profile data is held while your account remains active and for a defined period after closure.

Your Right to Request Changes

You may request correction of inaccurate personal data, export of your account data, or deletion of your profile by submitting a written request through the account portal or the legal email address listed above.

Who Handles Your Request

Data and legal requests are handled by our compliance team, not the general support queue. We confirm receipt within one business day and aim to resolve all requests within 30 days of acknowledgement.

Common Questions About Your Legal Rights

These questions cover the areas we hear about most when it comes to policy, data rights, account terms and how disputes are handled. If your question is not listed here, contact us through the legal email channel and we will respond within 72 hours.

These terms apply to anyone who creates or accesses an account on dpboss2 where local law permits. Access is jurisdiction-dependent — it is available only in regions where applicable law does not prohibit it. By using the platform, you confirm your access is lawful in your location.

You can request a full copy of your applicable terms through the account portal under the 'Legal Documents' section, or by emailing our legal address with your account reference. We will send the relevant version within two business days.

We hold identity verification details, transaction records for payments processed via UPI, Paytm and PhonePe, session logs, and communication records. You may request a structured export of this data at any time through the account portal.

Transaction and financial records are retained for seven years in line with standard recordkeeping requirements. Profile and preference data is removed on a defined schedule after account closure. You can ask for the specific schedule applicable to your account.

Submit a written dispute notice through the account portal or via the legal email channel. Include your account number, the decision you are disputing, and the outcome you are seeking. We log every dispute with a timestamp and respond within five business days.

Yes. Submit a deletion request through the account portal or in writing to the legal email address. We will process it within 30 days, subject to any retention obligations under applicable financial law that require us to keep certain records.

We notify you by email before any material change to the terms takes effect. You may continue using your account under the new terms or close your account and withdraw your balance before the change date. Continued use after the date constitutes acceptance.